Here are the quality assurance process steps that no one tells you about

Read them here:

Mobile app quality assurance checklist used by top app quality assurance company to make your app a Success:

A. Create a testing process:

The plan should be specific to testing type. It should specify how the project test plan and test schema applies to different testing levels.

The plan should also have a scope of the testing process and their assumptions. In the end, there should be a completion criteria that should have a checklist that would mark the end of a testing level.

B. Include QA from the start:

The quality analyst team should be included from the very beginning stages of app development. This would help in identifying the bug prone elements straight from the beginning of the process.Involving them later might not give the same result in terms of quality.

C.  Documentation:

There can be no alternative to documentation. It has to be an eminent part of your QA process. Every change that you have specified along with the testers’ actions should be highlighted in the document that would be kept for record purposes.

D.  Open communication with the developer:

QA and Development team come from different worlds. While one’s job rests on developing apps, other’s lies in finding fault in it.

Now that you know the steps to an ideal quality assurance process and must have gotten an idea if your app has been through the QA process, the road from here is easy but not smooth.Once you go down with the actual execution, there are going to be a number of challenges coming your way.

There are a number of challenges that the app developers might come across while assuring their apps adhere to the set quality standards. Some of the most persistent ones are –

1. Variety of Mobile Devices

Mobile market is undoubtedly one of the fastest revolutionizing industries of the world. Every passing month we either see a series of new devices in the market or the promotion of the new versions of current devices.

In the competition to offer something new to every user, the constant end result is that no two devices are the same in terms of functionality and design. In that context, it is necessary that your app works seamlessly even in the different user interfaces, which can pose as a challenge.Seeing how big the list of smartphones is, it is a challenge to decide which device to use for quality assurance process.

2. OS Fragmentation

Around the time a new device is launched, we also see a new operating system version. Each OS whether in Apple or Android, brings with itself changes in how the device looks and performs.Like devices, it is a challenge to judge which OS to check app’s quality on.

3. n number of in-app conditions

Depending on how technologically sound or obsolete your app users are and the time when they are using your app, there are a lot many conditions that might come up as a combination of button clicks or something else.

You will have to assure that your app works exactly same irrespective of how or which users’ demographics are working on it.

While this is from the end users’ perspective, on the development end, the QA process will vary depending on the time zone of the app and its server. If suppose the app is to be used in India and its server is in the U.S, you will have to ensure that the loading time is intact and is not affected because of the server and app’s time difference.

4. Network issues

Not every user of your app would have a smartphone that has 4g enabled in it. You will have to make a plan according to the different network speed. You will also have to specify how the app is supposed to react when it varies.

There is one element between knowing the steps to, preparing for the challenges and having a QA process in place that doesn’t let any bug cross by. That one element is the roadmap or ground level practices that need to be followed.

But before we get into that, let us look at the tools that we have been using to makes the QA process easier –

• Firebase Test Lab and AWS Device Farm: We have been using these to ensure that the app works the same on all devices, irrespective of whether we have the devices’ versions on us, physically.

• Jmeter: This is the load testing tool that we make use of to analyze and measure the performance of the apps.

• Selenium and Appium: We make use of these tools for running scripts and testing native applications and mobile-web applications on android or iOS using a webdriver.

While these are just a few, there are a number of other tools in the market. To prevent you from getting confused on which tool to incorporate in your QA strategy, here is a comparison table –

Here are mobile app QA best practices that you will have to incorporate while following the process and tackling the challenges. Use these as your mobile app QA checklist

Best practices when doing Quality Assurance of your app

1.  Device Grouping Strategy

There are around 2 Billion monthly active devices in Android and over 1 Billion monthly active devices in Apple. With so many active users, the number of devices are also not lagging behind.So how do you decide which device to do your app’s quality assurance on, from the sea of options, and which to leave?

With a device grouping strategy. Here’s how you can devise one –

• Analyze your target audience
  Study where your target audience is. The devices that are prevalent in their region. Which devices are in demand in their area? What is their budget when it comes to mobile phones? Once you find out the devices that they are either using in the specific area, can afford or are demanding, make a list.

• Do market study of the brand
  More often than not, mobile companies bring about new versions in their current device lot, lowering the production or maintenance of their previous ones.From the list that you made in the last point, find out the plans that the devices’ parent company might have for their nearby future.

• Invest in the devices
  Once you have a more concentrated list ready, make a list of device combinations to finally invest in, on the basis of the screen resolution, manufacturer, and its Operating System.

2. Do a comprehensive set of tests

Testing is one of the most important components of Mobile App Quality Assurance. You can limit to any specific test, while ignoring other categories. Ensure that your QA plan has these tests –

• User Experience Testing
• Connectivity and Performance
• Integration and Interoperability with other software
• Device, OS, and Hardware compatibility
• Security Testing

3. Quality Assurance Automation

It is necessary to have a mobile app automation process in place. It not just reduces the resources’ time and efforts, but also seamlessly fits with any of the different app development process.

By introducing AI in Quality Assurance, it becomes possible to add new test cases every time it’s done without overwriting what was written earlier, making it easy to compare the two scenarios.

Ideally, these are the tests which should be performed using Automation –

• Tests which run on a number of builds
• Tests which require multiple data
• Compatibility and Functional tests

The post Quality Assurance Process – All about The Secret Weapon that can make or break your Mobile App appeared first on Appinventiv.

The credit of developing a mobile application as desired lies with the Quality Assurance (QA) testers, who are mostly forgotten in the organizations. The work done by these QA testers is so vital that the project in hand may fail on account of the various problems that will occur.

The Function of the QA Testers

There are no such products from mobile application development that are free from bugs or needs improvement by some means or other. The complex process of mobile app development allows coding in different ways and the app developers all need to be kept on the same page.

The process of Quality Assurance is about defining standards, checking whether the product conforms to them and suggesting the areas of improvement. This QA process happens simultaneously with the app coding process. The most important part of the QA process consists of testing the mobile apps using the manual, automated or the Cloud QA. The QA of services will also ensure an increased system integrity.

The main part of the work done by the QA testers is about conducting the tests on the mobile apps. There is a systematic procedure through which the app developers go through, understanding whether the functionalities will be well understood by the prospective users and the mobile apps are intuitive and user-friendly.

The qualities required for fulfilling a Quality Assurance tester is that of attention to minute details  and also a good level of communication skills. They are the persons who will find out all the issues regarding the mobile app and resolve these with a certain degree of precision. The QA testers will detect the bugs in the software, starting from minor crashes to glitches. The role played by the QA testers are that they are very first audiences for the apps as they report on the usability and give their feedbacks on the improvements. In the overall, the QA testers are responsible for assuring the quality of the app, in every respect whether that is the smooth functioning, functionalities, spelling mistakes, audio or graphical glitches or even the localization problems related to the apps.

Importance of the Mobile Apps

The whole point about testing a mobile app and ensuring that your app has gone through the QA process is to detect the bugs in the apps, fixing them before launching the apps and thereby preventing a bad reputation of the product. It is these defect free mobile apps which will enhance the confidence level of the clients about the company that is developing a mobile application, this in turn will attract more prospective customers.

Even the most certified of the app developers cannot be trusted in providing a fully functional app. It is only through these Quality Assurance testers that they come to know as to whether the app that is developed actually works in the real world, as they are effective in revealing the bugs and errors in the apps.

It is the tested software which adds value for the customers, as they meet the customer goals and do whatever is required by the customers. The tested apps makes it sure that they always become the preferred choice of the customers.

The QA services also helps to publicize a good word of mouth for the mobile app. So, the testing services are never an unnecessary and additional expenses for the mobile app development companies, but it is effective in a reduction in the development and maintenance costs. The lags in the mobile apps cause app abandonment and problems occur in the usability of the apps. Save considerably while testing the mobile apps and obtain the highest quality mobile apps.

Appinventiv is one of the best mobile app development company, that have seen an outstanding pace of growth, within a short span of time. They have worked in  many verticals like restaurant, health, entertainment and many more. They believe in delivering user-centric apps for their customers, utilizing latest technologies.

The post The Importance of QA Testers in App Development Process appeared first on Appinventiv.

“Why are users uninstalling my app?”

This is the most obvious question that each and every app maker has in his mind. Apple App Store and Google Play are full of millions of apps, but only a few of them are able to make their mark. A decent number of downloads always bring happiness for any app developer, but still, customer retention remains the biggest concern. By a recent study, an app development and marketing company revealed that 76% of users uninstall the app while only 4% remain by the end of 12 months.

“Why do you think this happens”

This question can only be answered by addressing 5 pain areas that mobile users face with their mobile apps, which if resolved, can curb mobile app uninstalls A mobile application development company and app marketers should take utmost care to take care of the below mentioned things.

Issue 1: Unnecessary notifications

Push notifications is the most used marketing tool by the app marketers. When a user installs an app, he agrees to receive push notifications. But that surely doesn’t mean that you get the right to disturb user all the time. Users should not be overloaded with unnecessary information all day long. Excessive push notifications is one of the very reasons why users abandon m-commerce apps. App makers should give their users, the option to choose the frequency, type and quiet time of push notifications on their mobiles.

Issue 2: Complex registration process

Most of the e-commerce apps make a user to go through a long and annoying task of filling details in order to complete the registration process. This tiresome and boring process would certainly drive the users away from you. A simple advice would be to “keep it simple, stupid”. Renowned e-commerce company Amazon’s app has a lot to learn from. It has made the registration process so simple that you have to just enter either your mobile number or your e-mail id. Just verify any one of them and you are done.

Issue 3: Crashing

There is nothing more frustrating than an app that freezes or crashes continually. Slow performance is one of the reasons for the abandonment of any app. A recent study found that about 75% of users give a second or third attempt to an app if it fails to work for the first time. The most astonishing thing is only 15% would go for more than two attempts while 50% of users agreed that they won’t use the app again. In order to make your app successful, you should perform a rigorous testing of your app and release it bug free. Always value customer reviews and feedbacks. Reply to the queries and try to fix the issues as early as possible.

Issue 4: Bad UI/ UX

Apps are downloaded to make our lives easier and if operating an app itself becomes tiresome, a user would go elsewhere. You need to keep a few things in mind while designing a mobile app like the design of your app should be pleasing to the eyes of users, the appearance should be easily understood, navigation should be really smooth. App stores have laid down guidelines related to UI and UX of mobile apps. You have to follow them and the rest would be a cakewalk for you.

Issue 5: Violation of Privacy

Often app makers prompt the users to use their social profiles to sign-up. Usually users don’t prefer this due to privacy concerns. It is true that at a point of time, social media was a perfect alternative for registration forms, but with identity theft on the rise, users are more reluctant to put their credentials. App developers should not force users to login through social plugins. Flipkart has set a classic example in this regards: it has provided an option to choose between Facebook or G+ account.This approach develops a trust factor among the users. 

There are many ios app development services across the globe and Appinventiv technologies is one of the leading companies that provides the most enticing iphone application development services. we have the best iPhone and iPad app developers working with us and we are known to be the most reputed iPhone mobile application development and reliable android app development firm.

The post 5 Easy Ways To Reduce Mobile App Uninstalls appeared first on Appinventiv.